Public Seminars and Workshops


The ZDM Group offers a unique, systematic, integrated approach to courses in Six Sigma tools, the integration and application of Six Sigma for decision making based on statistically sound data, world class container innovation and development and PET container manufacturing.

The ZDM Group conducts both public and custom-designed, in-house courses.  Participants learn how to apply Six Sigma in new product or process development, manufacturing operations improvement, process and product validation, and finance and administration processes.

Thanks for Attending our Successful Courses! All of these courses are available by request, and we conduct these internationally in English and Spanish:

  • With PTI: DOE and Hands-On Injection & Blowmold Processing - November 5th to the 8th, 2013
  • Six Sigma Green Belt Course - Seven sessions
  • Six Sigma Black Belt Course
  • Six Sigma Graphical Charting
  • Design of Experiments for Maximum Competitive Advantage in Manufacturing
  • Leading Edge Package Development via Six Sigma
  • Manufacturing Process Modeling, Simulation and Optimization
  • Modeling and Optimization of Plastic Packaging Manufacturing Processes
  • With Husky Injection Molding Systems: Injection Molding Process Modeling and Optimization
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  • Seis Sigma para la Manufactura a Nivel Clase Mundial de Productos Plásticos
  • Lean Seis Sigma para la Mejora Continua de los Servicios de Salud
  • Sistemas de calidad eficaces para Procesos de Manufactura de Preformas y Botellas PET con un Enfoque en Control Estadístico de Procesos
  • Optimización de Procesos de Manufactura de Preformas y Botellas PET con Diseño de Experimentos (DDE)
  • Optimización de Procesos de Moldeo de Plásticos por Inyección, Extrusión, Compresión y Soplado con Diseño de Experimentos (DDE)
  • Optimización de Procesos de Moldeo de Plásticos con Diseño de Experimentos
  • Sistemas de Calidad Eficaces Para la Manufactura de Preformas y Botellas PET con un Enfoque En Control Estadístico de Procesos
"I completed Six Sigma Black Belt training with Steve Zagarola and Larry Mucha in April 2005. They took a pragmatic approach to training in Six Sigma tools without sacrificing a solid grounding in the basic concepts and logic associated with the tools."

Bill Redman -- CQE, SQM, CQA, SSRB


"To work with THE ZDM GROUP is not an expense but an investment. It is a business strategy based on lowering quality problems, reducing costs and saving resources with the objective of increasing productivity."

Mario Benjamin Ramirez -- Processes coordinator Alpla Mexico PET Injection

" Our people responded very enthusiastically to Steve's training in statistically sound approaches to continuous improvement such as SPC and DOE. As a result, we became the benchmark in the Middle East for World Class PET preform and plastic container manufacturing operations."

Mohamed Al Majdhoub - General Manager -- Zamil Plastics

Steve Zagarola, Six Sigma training